Annual continuity after year one
Websites bought through the managed checkout move to the £250/year care plan after 12 months unless cancelled before renewal.
Controlled updates, backups, practical checks and direct developer support for Dundee businesses. Existing websites are inspected before responsibility or pricing is agreed.
Send the website address and the main concern. Do not send passwords or access keys here; I will explain a secure access route if an inspection is appropriate.
An inherited website is not placed on a cheap plan before its access, software, licences, backups and existing faults are understood.
Do not send passwords or access keys in the form. A secure access route is agreed only if an inspection is appropriate.
Tell me who hosts it, what platform it uses if known, and which fault or maintenance gap is causing concern.
I check ownership, versions, licences, backups, forms and the parts of the website the business relies on.
Repairs needed before takeover are identified instead of being hidden inside a routine monthly or annual fee.
The update cycle, backup route, checks, support channel, change allowance, reporting and exclusions are agreed for this website.
Risky work starts from a recovery point and finishes with the agreed enquiry, checkout, booking or login check.
Unsupported software, larger repairs and new development are explained and quoted instead of silently ignored.
The managed renewal belongs to websites bought through the managed checkout. An inherited site is reviewed before its maintenance scope or price is agreed.
After the included first year, unless cancelled before renewal.
Choose by the current ownership and level of work, not by trying to force every website into the same plan.
Websites bought through the managed checkout move to the £250/year care plan after 12 months unless cancelled before renewal.
An inherited WordPress or business website is inspected before the maintenance scope and price are agreed.
From £350 per month where the brief includes continuing technical changes, content work or active improvement.
The £250/year managed plan covers the domain, hosting, security, backups, essential updates and support for the website bought through the managed checkout. It follows the included first year and can be cancelled before renewal.
The proposal identifies the update cycle, backup storage and restoration route, post-change checks, support channel, response arrangement, any change allowance, reporting and third-party subscriptions. It also lists faults that must be fixed before routine care begins.
Major repairs, redesigns, new features, malware clean-up, emergency out-of-hours work, paid plugin licences and unlimited edits are separate unless the written scope explicitly includes them.
WordPress advises creating a backup before updates and keeping both site files and the database recoverable. Read the official WordPress update guidance and backup handbook.
The website, its ownership and its important customer journeys are assessed before routine care begins.
If nobody can say who is responsible for your website after launch, small faults tend to sit until they become urgent. I provide website maintenance for Dundee businesses that need an accountable developer for agreed updates, checks and technical support. WordPress sites can be covered, as can other business websites where the code, hosting and access are suitable.
The first step is not an automatic update button. I review the website address, hosting, administrator access, software versions, licences, backups, forms and known faults. You then get a clear answer on what can move into routine care, what needs fixing first and what sits outside the plan.
Web Spinner UK is based in Preston and does not claim a Dundee office. The maintenance work is delivered remotely, which is how server access, WordPress administration, backups and most website repairs are handled in practice. You deal directly with Sam rather than passing requests through an account manager.
A site bought through the managed Web Spinner UK checkout moves to the published £250 per year care plan after its included first year unless it is cancelled before renewal. A Dundee site inherited from another developer is different: its condition and third-party costs are unknown, so it is assessed and quoted before I accept responsibility for it.
A takeover review looks for the quiet problems that make later maintenance unreliable: abandoned plugins, a custom theme with no update path, an old PHP version, backups stored only on the same server, expired licences, shared administrator accounts and forms that send mail through an unverified setup.
I also need to know what matters most when the site changes. A brochure website needs its contact route checked. A booking or membership site has more moving parts. A WooCommerce store needs cautious updates and a defined checkout test. Those differences affect the scope; they are not hidden behind one generic plan name.
Routine work follows a simple order: check the current state, create or confirm a usable backup, apply the agreed change, test the important public journey and record anything that still needs a decision. WordPress itself advises backing up before an update, and I treat that as a baseline rather than an optional extra.
If an update exposes a compatibility fault, the sensible response may be to roll back and investigate instead of applying more changes. Major repairs, a redesign, new functionality, paid plugin licences and recovery from a pre-existing compromise are quoted separately. That boundary keeps the Dundee care plan useful and prevents “maintenance” becoming an unlimited development promise.
Web Spinner UK serves businesses in Dundee as part of its wider UK service-area coverage.
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View local service →Once access, ownership, the recovery route and the written scope are agreed, routine care follows a controlled change-and-check cycle. Work outside that scope is explained before it is added.
What changed and when. Which important journey was checked. What needs a decision from the website owner. What sits outside the agreed maintenance scope.
Routine updates and agreed requests are handled against the website’s written scope and important customer journeys.
Risky work starts only when the agreed backup or restoration route is available.
The maintained component is changed, then the relevant form, checkout, booking or login route is checked where applicable.
Material work is recorded. Unsupported software, larger faults and decisions for the owner are raised rather than hidden inside routine care.
There is no universal update timetable or emergency SLA. The maintenance cycle and response arrangement are written around the platform, risk and business-critical journeys.
Responsibility starts only after the site is reviewed, any required stabilisation is agreed and the maintenance proposal is accepted.
The routes are grouped so you can compare nearby coverage and related services without working through a wall of cards.