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Website care and support · Stockport

Ongoing website maintenance and WordPress care in Stockport

Controlled updates, backups, practical checks and direct developer support for Stockport businesses. Existing websites are inspected before responsibility or pricing is agreed.

Sami Swain, founder of Web Spinner UK, with his son Teddy
Backup before risky changes Direct developer support Scope agreed before takeover
Takeovers are scoped after a website review Managed builds £250/year after year one; inherited sites assessed first
Project Intake

Request a website takeover check

Send the website address and the main concern. Do not send passwords or access keys here; I will explain a secure access route if an inspection is appropriate.

Do you already have a website?
£199
£ Drag or type to set it. Snaps to £50 (max £10,000+).

By sending this enquiry, you agree to Web Spinner UK contacting you about your request. See our Privacy Policy.

Submitting this form does not transfer responsibility for the website or start paid work.

The takeover method

Inspect first. Then maintain what is actually there.

An inherited website is not placed on a cheap plan before its access, software, licences, backups and existing faults are understood.

What to send first The public website address and the main concern

Do not send passwords or access keys in the form. A secure access route is agreed only if an inspection is appropriate.

01 / Website takeover

Six checks before routine care begins

  1. Send the website address

    Tell me who hosts it, what platform it uses if known, and which fault or maintenance gap is causing concern.

  2. Review access and condition

    I check ownership, versions, licences, backups, forms and the parts of the website the business relies on.

  3. Separate old faults

    Repairs needed before takeover are identified instead of being hidden inside a routine monthly or annual fee.

  4. Write down the plan

    The update cycle, backup route, checks, support channel, change allowance, reporting and exclusions are agreed for this website.

  5. Back up, change and test

    Risky work starts from a recovery point and finishes with the agreed enquiry, checkout, booking or login check.

  6. Escalate what needs a decision

    Unsupported software, larger repairs and new development are explained and quoted instead of silently ignored.

Choose the right care route

The price depends on who built the site and what it needs.

The managed renewal belongs to websites bought through the managed checkout. An inherited site is reviewed before its maintenance scope or price is agreed.

Managed website renewal £250/year

After the included first year, unless cancelled before renewal.

02 / Care routes

Compare the three starting points

Choose by the current ownership and level of work, not by trying to force every website into the same plan.

Managed-site renewal

Annual continuity after year one

Websites bought through the managed checkout move to the £250/year care plan after 12 months unless cancelled before renewal.

See the managed plan
Existing website

Takeover review, then a clear plan

An inherited WordPress or business website is inspected before the maintenance scope and price are agreed.

Request a takeover check
Regular changes

Active maintenance and management

From £350 per month where the brief includes continuing technical changes, content work or active improvement.

Discuss active management

Maintenance plan boundaries

What is fixed on the managed annual plan?

The £250/year managed plan covers the domain, hosting, security, backups, essential updates and support for the website bought through the managed checkout. It follows the included first year and can be cancelled before renewal.

What is written down for an inherited website?

The proposal identifies the update cycle, backup storage and restoration route, post-change checks, support channel, response arrangement, any change allowance, reporting and third-party subscriptions. It also lists faults that must be fixed before routine care begins.

What is not included automatically?

Major repairs, redesigns, new features, malware clean-up, emergency out-of-hours work, paid plugin licences and unlimited edits are separate unless the written scope explicitly includes them.

Why back up before updating?

WordPress advises creating a backup before updates and keeping both site files and the database recoverable. Read the official WordPress update guidance and backup handbook.

Not sure whether maintenance or a rebuild makes sense for a Stockport business? Send the public website address and the main concern. I will explain the next access step if an inspection is appropriate.
Ask Sam to check it
Local service detail

Website & WordPress Maintenance for Stockport businesses

The website, its ownership and its important customer journeys are assessed before routine care begins.

What this maintenance page covers

Ad-hoc repair and ongoing maintenance solve different problems. A repair fixes the fault in front of you. A maintenance plan gives somebody continuing responsibility for the agreed checks, updates and small technical tasks that stop the website drifting back into the same state. I provide that ongoing route for Stockport businesses.

Sites built elsewhere are welcome for review, but they are not accepted blindly. I inspect the hosting, administrator access, software, theme or code, licences, backups, forms and known faults. If the site needs stabilising before routine care is sensible, that work is described and priced first.

Eligibility, delivery and pricing

Stockport is served from Web Spinner UK's Preston base as part of its North West coverage. There is no Stockport branch. Maintenance is carried out remotely through secure website and hosting access, with requests going directly to Sam.

The plan needs one clear owner on both sides. I need to know who can approve a change, which contact receives technical decisions and which journeys are business-critical. That prevents a routine plugin update, content request or form fault from disappearing into an inbox with no accountable next step.

What I check before taking responsibility

An inherited WordPress site often has a mixed history: one supplier owns the domain, another holds the hosting, a former agency licence powers the theme, and several people share an administrator login. Updates may have been postponed because nobody knows whether a plugin is safe to change.

The takeover check turns that uncertainty into an inventory. I record the platform and versions, identify obvious unsupported components, confirm whether usable backups exist and test the main public contact route. Pre-existing defects are separated from routine maintenance so the continuing plan starts from an honest baseline.

How updates and fixes are handled

Once the baseline is agreed, maintenance follows a controlled sequence: backup, change, check and record. A brochure site may only need its key pages and enquiry form checked after an update. A store, booking system or membership site needs a wider test because more can fail without the homepage looking broken.

Small content or technical changes are included only when they form part of the written plan. New pages, integrations, redesign work, emergency recovery and paid third-party licences are separate unless stated. Stockport businesses therefore know whether a request belongs to the plan before work begins, rather than discovering the boundary on the invoice.

After takeover

What ongoing website care looks like in Stockport

Once access, ownership, the recovery route and the written scope are agreed, routine care follows a controlled change-and-check cycle. Work outside that scope is explained before it is added.

Accountable maintenance What the maintenance record should make clear

What changed and when. Which important journey was checked. What needs a decision from the website owner. What sits outside the agreed maintenance scope.

03 / Ongoing care

The controlled change-and-check cycle

  1. Plan the change

    Routine updates and agreed requests are handled against the website’s written scope and important customer journeys.

  2. Confirm the recovery point

    Risky work starts only when the agreed backup or restoration route is available.

  3. Change and check

    The maintained component is changed, then the relevant form, checkout, booking or login route is checked where applicable.

  4. Record and escalate

    Material work is recorded. Unsupported software, larger faults and decisions for the owner are raised rather than hidden inside routine care.

Maintenance timing

There is no universal update timetable or emergency SLA. The maintenance cycle and response arrangement are written around the platform, risk and business-critical journeys.

  • Routine work follows the agreed cycle.
  • A risky update may be deferred while compatibility is checked.
  • Urgent or out-of-hours work is covered only when the written scope says so.
Responsibility and terms

Responsibility starts only after the site is reviewed, any required stabilisation is agreed and the maintenance proposal is accepted.

  • Included work and any change allowance are written down.
  • Third-party subscriptions and pre-existing repairs are identified separately.
  • New features and major development are quoted before work starts.
A sensible fit
  • Ownership and the required access can be verified.
  • The site is supportable or can first be stabilised.
  • The business wants one accountable developer for agreed technical care.
Needs a different first step
  • The website is actively compromised or needs emergency recovery.
  • Ownership, access or a workable recovery route cannot be established.
  • Unsupported code makes safe routine maintenance unviable.
  • Unlimited edits, development or out-of-hours cover are expected under a routine fee.
Useful questions

Website & WordPress Maintenance in Stockport FAQs

Can you take over a Stockport website from another developer?
Yes, subject to a takeover review. I check ownership, access, hosting, software, licences, backups and existing faults first. Any stabilisation work is agreed separately before routine maintenance begins.
What is the difference between a repair and ongoing maintenance?
A repair addresses a current fault. Ongoing maintenance assigns responsibility for the agreed updates, checks and small technical tasks after the site has reached a stable baseline.
Do domain, DNS and hosting accounts need to be transferred?
Not always, but ownership and access must be clear. I record which supplier controls each account and who can approve changes, rather than moving services without a reason.
Can regular Stockport website changes be included?
Yes, when the proposal states the allowance and type of work. A plan for routine continuity is different from active management with recurring content, technical changes or improvement work.
How does an ongoing plan begin after the review?
Pre-existing faults and access gaps are listed first. Once any stabilisation work, update cycle, backup route, checks, support channel and exclusions are agreed, routine responsibility can begin from a recorded baseline.
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